Knowledge Base

  1. FAQ 

    1. I signed up via the mobile app, but I haven't received my SMS confirmation code yet. What should I do?
    2. How do I order photo prints from my phone for pickup?
    3. How will I know my prints are ready for pickup?
    4. How do I print my Instagram photos for pickup?
    5. Does Kicksend have the ability to crop or edit photos before printing?
  2. Store Pickup 

    1. iPhone: How do I order photo prints from my iPhone for store pickup?
    2. Android: How do I order photo prints from my Android phone for store pickup?
    3. What stores can I print photos to?
    4. Can I print my Instagram photos using Kicksend?
    5. What does “Store Pickup” mean?
  3. Web App 

    1. How do I download photos?
  4. Windows 8 

    1. How do I order photo prints for store pickup?
    2. How do I order photo prints for delivery?
    3. How do I order multiple sizes of a photo?
    4. How do I order multiple sizes or copies of a photo?
    5. How do I send photos digitally with Kicksend?
  5. General 

    1. What is Kicksend?
    2. Why should I use Kicksend?
    3. Is Kicksend free?
    4. Does the recipient have to be a Kicksend member in order to receive the files?
    5. Who made this site?
  6. Account Management 

    1. I can't remember/don't know my password. What should I do?
    2. I never received my confirmation email. What should I do?
    3. I accidentally misspelled my name when I signed up. How do I change the name on my account?
    4. How do I change my notification settings?
    5. How do I delete my account?
  7. Mobile App 

    1. I signed up via the mobile app, but I haven't received my SMS confirmation code yet. What should I do?
    2. iPhone app: Kicksend is asking me to turn on Location Services, but it's already on! What do I do?
    3. How do I change my password?
    4. How do I change my profile picture?
    5. How do I send photos?
  8. All articles 

    1. Android: How do I order multiple copies of a batch of photos?
    2. Android: How do I order photo prints from my Android phone for store pickup?
    3. Can I print my Instagram photos using Kicksend?
    4. Can I print photos for multiple people?
    5. Can I use Kicksend to send my photos to get saved on a disc?

Feedback and Knowledge Base